Updating Drivers for Windows
The most common issue preventing network connections on Windows is out-of-date drivers. Updating drivers is a good measure to take when running into issues with your Windows device. You may need to run this step on a different wireless network or on a hard-wired Ethernet connection.
Steps to Update Driver
Open Settings and navigate to Windows Update.
If available, click Check online for updates from Microsoft. Allow all available updates to install and restart as necessary.
Click Check for updates if the prior option is not available. Allow all available updates to install and restart as necessary.
Device manufacturers often provide their own driver update tools. It is recommended that you run these as well as Windows Update. Instructions for each brand vary, but you can use the following links to learn more for most common manufacturers:
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