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Registering Wireless Devices for Internet Access

Registering Wireless Devices for Internet Access

To access the registration website, please visit https://services.its.uconn.edu/wireless-device-registration.

Students may need to register certain personal devices in order to connect them to the UConn network. Registered devices will be able to connect to UCONN-GUEST without needing to accept terms and conditions or to reconnect after the usual lease period expires. This does not enable connectivity to UCONN-SECURE.

This service is intended for consumer-type devices like smart televisions or gaming consoles.

Contact the Technology Support Center if you are installing industrial IoTs like thermometers, cameras, or monitoring systems, so they can advise you on the best practices.

ITS cannot guarantee that devices requiring wireless registration will be able to successfully connect to the UConn network even if registered. Since these devices are typically designed for home use, there can be an inherent incompatibility between them and our institutional network’s specifications.

Do I need to register my wireless device for UCONN-GUEST?

If your device does not require registration and is supported on the network, you can connect to UCONN-SECURE.

Yes

(register for UCONN-GUEST)

No

(connect to UCONN-SECURE)

Wireless not supported

(see below)

Yes

(register for UCONN-GUEST)

No

(connect to UCONN-SECURE)

Wireless not supported

(see below)

  • Game consoles (Xbox, PlayStation, Switch, etc.)

  • Smart TVs and Apple TVs (excluding AirPlay/screen-mirroring functions)

  • Smart speakers

  • Other cloud-connected smart home devices

  • Laptops

  • Tablets

  • Desktop computers

  • Smartphones

  • Printers

  • Peer-to-peer smart home devices, including Sonos speakers

If your smart device has an Ethernet port, it is recommended to connect it to the UConn network using a wired Ethernet connection. This will provide the fastest and most stable connection for your device. Most on-campus residence halls have at least one Ethernet port for student use. If you use Ethernet for connecting to the network, you do not need to register your device.

Why are some smart home devices not supported?

Many smart home devices use peer-to-peer communication to control other devices in your home. For example, your smart speaker may connect directly to your smart light bulbs to turn them on or off. This type of network traffic is not supported on the UConn network.

Some devices that communicate through an online cloud service, rather than in a peer-to-peer fashion, may work but are not formally supported (ex. speaker ↔︎ cloud service ↔︎ light bulb). If you are not sure what technology your smart home devices use, refer to the manufacturer’s documentation.

Smart speakers such as Amazon Echo or Google Home might connect to the network but cannot be used to control lights, sockets, or other “smart” devices and are not formally supported. ITS cannot troubleshoot the connectivity of these speakers if you run into issues.

AirPlay and other screen mirroring or screen casting services, and Sonos or other speaker systems involving peer-to-peer communication, are not supported.

Instructions

If you are trying to connect a device in Gampel Pavilion, please skip to the next section.

  1. Visit services.its.uconn.edu/wireless-device-registration and log in with your NetID and password.

  2. Enter a self-assigned name for your device (ex. Jonathan’s Nintendo Switch) and the device’s MAC address.

    Wireless Device Registration Form

  3. To add another device, click Add.

  4. Click Submit. You will receive a confirmation message that says you are now able to connect your registered device.

    screenshot of successful wireless device registration

  5. Reboot your device(s).

  6. Connect to UCONN-GUEST.

If your Nintendo Switch 2 is unable to connect after registering, please email techsupport@uconn.edu with your device’s MAC address, as well as your residence hall building and room number.

Devices should be registered each year. Each summer, or as needed, registrations for devices that have not been online longer than 30 days are purged for management purposes.

Instructions for Gampel Pavilion

  1. Email techsupport@uconn.edu with the device’s MAC address, device type, and the room number where it will be used. A technician will register the device.

  2. Once you receive notification that the registration is complete, connect the device to the #GOHUSKIES-GUEST network. If #GOHUSKIES-GUEST is not visible or your device fails to connect to it, use the GoHuskies-Legacy-Guest network instead.

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