IT Support and Information

ITS Technology Support Center

The Technology Support Center is available to assist all UConn faculty, staff, students, and prospective students.

Phone: (860) 486-4357
Email: techsupport@uconn.edu
Chat: techsupport.uconn.edu
Walk-in: Homer Babbidge Library, level 1

Storrs Campus IT Support

There are a number of alternate IT support channels available that operate in concert with the Technology Support Center. These are intended to provide a more tailored support experience for specific constituencies.

If your area is not included on this list, you are supported by ITS and should contact the Technology Support Center directly for assistance.

Area	Contact	Available For

Area	Contact	Available For
Institute for Center for Health, Intervention, and Prevention (CHIP)	chipit.uconn.edu (860) 486-0997	InCHIP affiliates and guests
College of Agriculture, Health and Natural Resources (CAHNR)	Josh Mindek https://cahnr.uconn.edu/fac-staff-tech-support/	CAHNR faculty and staff
College of Liberal Arts and Sciences (CLAS)	CLAS IT Shared Services - CLAS Information Technology (860) 486-1231 CLASIT@uconn.edu	CLAS affiliates and guests
Neag School of Education	Office of Technology technology.education.uconn.edu (860) 486-3489	Neag School affiliates and guests
Public Safety IT Support	UConn Storrs and Regional Public Safety offices Fire Marshal Building Inspectors Office (860) 486-5159 publicsafetyit@uconn.edu	UConn faculty and staff, students and guests
School of Business	Information and Communication Technology https://it.business.uconn.edu/ (860) 486-5450 help@business.uconn.edu	School of Business affiliates and guests
College of Engineering	Engineering Technical Services ets.engr.uconn.edu (860) 486-1821 engr-help@uconn.edu	College of Engineering affiliates and guests
Library	Library Technology - Sully Lugo and Kim McNamara: LIB-Technology@ad.uconn.edu Electronic resources, databases, catalog, etc.: ermsupport@uconn.edu
Division of Student Life and Enrollment	IT Student Life and Enrollment it.studentlife.uconn.edu/ (860) 486-8992	Division of Student Life and Enrollment staff

Regional Campus Support

Students, staff, and faculty of UConn Storrs and regional campuses are able to utilize IT resources at other campuses.

Area	Contact	Available For

Area	Contact	Available For
UConn Health Center Farmington Campus	IT Support it.uchc.edu (860) 679-4400 servicedesk@uchc.edu	UConn Health affiliates and guests
Avery Point Campus	Avery Point Information Technology Submit a ticket directly to Avery Point ITS Mark Bond Academic Building 319 https://averypoint.uconn.edu/its/ (860) 405-9189 apit@uconn.edu	UConn faculty, staff, and students
Hartford Campus	Hartford IT Services 38 Prospect Street - Lower Level - Room G02 Walk-ins welcome 7:30 AM – 7PM Monday - Thursday and 7:30-5 on Fridays Submit a ticket directly to Hartford ITS https://hartford.uconn.edu/its/ (860) 486-4357	UConn faculty, staff, and students
Hartford School of Law	IT Services 2nd floor of the Law Library https://students.law.uconn.edu/information-technology/ (860) 570-5158 lawhelpdesk@uconn.edu Help Desk Hours Monday – Thursday: 8:00 a.m. – 7:00 p.m. Friday: 8:00 a.m. – 5:00 p.m.	School of Law affiliates and guests
Stamford Campus	Stamford ITS 1 University Place Jeremy Richard Library Learning Commons Submit a ticket directly to Stamford ITS https://stamford.uconn.edu/its/ (203) 251-9599 stamfordhelpcenter@uconn.edu	UConn faculty, staff, and students
Waterbury Campus	Waterbury ITS Submit a ticket directly to Waterbury ITS https://waterbury.uconn.edu/its/ (203) 236-9955 wtbyit@uconn.edu	UConn faculty, staff, and students