Tools for IT Professionals
Tools for IT Professionals
- Ashley Mattingly
Owned by Ashley Mattingly, created
Last updated: Oct 11, 2023
This section has information about tools, resources, and systems that are available to our IT community.
- IT Ticketing System
- ITS - Jira Service Management (JSM) Overview
- ITS - Jira Service Management (JSM) Bulk Responses
- ITS - JSM Ticket Creation and Actions
- ITS - JSM Terminology
- ITS - Posting to IT Status
- ITS - Jira Components and Responsibilities
- ITS - JSM Workflow for ITS Technology Support Center
- ITS - Jira Global Issues
- ITS - JSM Assigning and Moving Tickets
- ITS - JSM Filtering Tickets
- ITS - JSM Canned Responses
- ITS - Jira Assets
- Best Practices working in multiple Jira Service Management (JSM) projects
- Change Management
- ITS - Jira Service Management (JSM) Overview
- IT Training Resources
- Atlassian SDLC
- Connecting to FTP/SFTP with FileZilla
- ConfigMgr: Security Roles (Built-In)
- Managed Workstation
- IT Professionals: Using Remote Control in Microsoft Endpoint Configuration Manager Console for Windows Workstations
- ConfigMgr: Security Roles (Custom)
- IT Professionals: Installing the Microsoft Endpoint Configuration Manager Console on Windows Workstations
- Checking for Software in the Software Center
- Software in the Software Center - Admin Fix
- Windows 10/11 Updates with Software Center
- IT Professionals: Active Directory Organizational Unit Structure & Roles
- Intune & Autopilot: Viewing and Removing Primary User and Management Name for Shared Devices
- Intune & Autopilot: Enrolling devices into Intune
- Intune & Autopilot: Confirm Shared Autopilot Profile is Applied
- Intune & Autopilot: Setting up a Shared Use Device running Windows
- Migrate from NoMAD to Jamf Connect
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