EMS Campus Installation

EMS Campus only supports Windows computers at this time.

To download the cloud-hosted EMS Desktop Client, navigate to the following URL:

(CAMPUS-WIDE): https://uconn.emscloudservice.com/desktop

Click the blue hyperlink in the middle of the web page that reads ‘Click here to Download and Install the EMS Desktop Client’

Open

This will prompt the installation files (2) to be downloaded to your computer. Please click SAVE then RUN.

(NOTE: This can vary depending on what browser you are using)

After you run the installer you might see the EMS Web Deploy configuration screen.

Open

Please enter the following URL:

https://uconn.emscloudservice.com/desktop

When the installation is complete, the EMS Desktop Client will start automatically. You will not need to sign in with a username or password. The EMS Desktop Client will sign in to your account when launched.

The next time you need to launch the EMS Desktop Client, you can click on the EMS icon within your Start menu.

If you are presented with a login screen, something has gone wrong with installation, or you do not have an account. In the login window will be a link “About EMS”, click this and verify the information in the window that pops up. It should look like this:

“Client Path” and version numbers may vary, but most other information should match.

If your window matches the one above, and you cannot log into EMS, you likely have an account related issue and should create a support ticket for an EMS access issue here: https://kb.uconn.edu/portal/1

If your window does not match the one above, EMS likely installed incorrectly. When you downloaded the installer, you should receive two files: ‘EMSApplication.exe’, and ‘emswebdeployconfiguration.cfg’. Both are necessary, and naming must match as above. If your browser blocked the download of either of these files, allow the download to continue and ensure they are both in the same folder on your computer before attempting installation again.