Using 2FA through Remote Desktop

Owned by Ashley Mattingly
Last updated: Nov 03, 2022 by Dan Jakubiak
1 min read

Below is a general description of the experience using 2FA with the remote desktop service through the remote desktop gateway.

  1. Launch Remote Desktop Connection. Press Connect and enter your credentials.

  2. You will not see the DUO prompt on your screen. Instead, you will receive either a push notification in the DUO app or a phone call.

DUO on remote desktop does not support the SMS/text code option or hardware token. You can update how you respond to prompts on the 2FA portal at netid.uconn.edu.

If you simply need to access on-campus resources, consider using the VPN instead.

If you have 2FA enabled on the remote machine, you will need to respond to a Duo prompt again.