Changing Your NetID Password

Owned by Ashley Mattingly
Last updated: Apr 12, 2024 by A.J. Newman
2 min read

Students, staff, faculty can change their NetID password if they know their current NetID password. If you do not know your current password, you can reset it using an online form.

If you ever suspect that you were a victim of a phishing scam or that your NetID credentials were compromised in any way, change your password immediately to one you have not used before. For help creating a strong and memorable password see .

I am unable to access my NetID account

  1. Navigate to the NetID website.

  2. Select the Reset button under Reset Password.

  3. Enter your NetID and your date of birth in MM/DD/YYYY format.

  4. Click Continue.

  5. Choose the password recovery options you have previously set: Email or Text.

  6. Follow the corresponding instructions to reset your password.

If you are having issues resetting your NetID password, visit the Technology Support Center in Homer Babbidge Library in-person or create a password reset request here: https://techsupport.uconn.edu/password-reset-request/

I know my NetID password and can sign in

  1. Navigate to the NetID website.

  2. Click Change on the Change Password box.

  3. Sign in using your NetID and password.

  4. Enter your current password.

  5. Enter your new password in the appropriate fields, following the password complexity rules. See below for the complexity rules.

  6. Click Change Password at the bottom of the page. You will receive a confirmation message in your email.

Complexity rules help you create passwords strong enough to protect your account. The following are the NetID password requirements on all newly created or changed passwords. 

  • Minimum password length is 12 characters.

  • The password must contain characters from three of the following four categories:

    • Upper Case: A B C ...

    • Lower Case: a b c ...

    • Numbers: 1 2 3 ...

    • Symbols: ! @ ? ...

  • Reusing any of the last 10 passwords is not allowed. 

  • Creating a password that ITS systems identify as being exposed in a data breach is not allowed. 

  • The password must not contain 3 consecutive characters contained in your name or NetID. For example, Jonathan wouldn’t be able to use a password that contained “Jon”, “nat”, or “han”.

You can also secure your account with a “passphrase”. Passphrases are passwords that, instead of a single word, are a sentence or group of words. This is an easy way to increase the character count of a password. For more information about passphrases, see Creating a Passphrase.

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