Contact IT Support
ITS Technology Support Center
The Technology Support Center is available to assist all UConn faculty, staff, students, and prospective students.
📞 Phone: (860) 486-4357
📧 Email: techsupport@uconn.edu
💬 Chat: techsupport.uconn.edu
🚪 Walk-in: Homer Babbidge Library, level 1
Storrs Campus IT Support
There are a number of alternate IT support contacts available that provide specialized support for certain departments and schools. If your area is not included on this list, you are supported by ITS and should contact the Technology Support Center directly for assistance. You can always contact the Technology Support Center first if you are unsure who handles your request. They will reroute your request if necessary.
Area | Contact | Available for |
|---|---|---|
Institute for Center for Health, Intervention, and Prevention (CHIP) | chipit.uconn.edu | InCHIP affiliates and guests |
College of Agriculture, Health and Natural Resources (CAHNR) | CAHNR faculty and staff | |
College of Liberal Arts and Sciences (CLAS) | CLAS IT | CLAS affiliates and guests |
Neag School of Education | Office of Technology | Neag School affiliates and guests |
Public Safety IT Support | UConn Storrs and Regional Public Safety offices | UConn faculty and staff, students and guests |
School of Business | Information Technology Department | School of Business affiliates and guests |
School of Fine Arts | A.J. Newman, Mike Davis https://sfa.uconn.edu/office/faculty-resources/technology-services/ | School of Fine Arts faculty and staff |
College of Engineering | Engineering Technical Services | College of Engineering affiliates and guests
|
Library | Library Technology - Sully Lugo and Kim McNamara: LIB-Technology@ad.uconn.edu Electronic resources, databases, catalog, etc.: ermsupport@uconn.edu | Users of library-provided resources |
Division of Student Life and Enrollment | IT Student Life and Enrollment | Division of Student Life and Enrollment staff |
Regional Campus Support
Students, staff, and faculty of can utilize IT resources at other campuses than the one they are primarily affiliated with. If appropriate, they will be directed to the proper IT support contact.
Area | Contact | Available For |
|---|---|---|
UConn Health Center | IT Support | UConn Health affiliates and guests |
Avery Point Campus | Avery Point ITS Submit a ticket directly to Avery Point ITS Mark Bond https://averypoint.uconn.edu/its/ | UConn faculty, staff, and students |
Hartford Campus | Hartford ITS Walk-ins welcome https://hartford.uconn.edu/its/ | UConn faculty, staff, and students |
Hartford School of Law | IT Services https://students.law.uconn.edu/information-technology/ Help Desk Hours | School of Law affiliates and guests |
Stamford Campus | Stamford ITS 1 University Place
| UConn faculty, staff, and students |
Waterbury Campus | Waterbury ITS Submit a ticket directly to Waterbury ITS
| UConn faculty, staff, and students |