Accessing a Shared Mailbox in Outlook on Mac
- Brian Lassy Jr
- Dan Jakubiak
- A.J. Newman
This article is for students, student workers, faculty, and staff at all UConn campuses who want to access a shared mailbox in Microsoft Outlook on Mac. This article applies to existing shared mailboxes.
Students who are given access to a shared mailbox need to connect it to their work account, rather than their netid@uconn.edu accounts. Work accounts are in the form of NetIDwork (abc12345work@uconn.edu).
Open Outlook for Mac
In the left side of the top menu bar, click on Outlook → Settings → Accounts.
Click on +Add Account. Type in the email address of the mailbox you wish to add.
If you are asked to sign in, sign in with your own email address and NetID password.
If you are asked to choose a profile for the mailbox, click Skip for now.
Adding this new mailbox to a profile will cause only one mailbox to appear at a time; you will need to switch between your personal profile and this new profile. This may be your desired outcome, however. If you wish to have separate profiles, choose one now.
The shared mailbox is now added. IT will appear in the left pane under your personal mailbox.
To send email from the shared mailbox, click the drop down arrow next to the "From:" field when composing a new message.