Changing Your UConn Email Address

Owned by Ashley Mattingly
Last updated: Aug 26, 2024
3 min read

When faculty, staff, and students join the University, they are assigned an official (published) email address that follows the format of netid@uconn.edu. They are also given an alias based on their legal name (firstname.lastname@uconn.edu). They may change their default published email address, NetID@uconn.edu, to the alias assigned to them. 

8-24-24 Users must be on campus or connected to the UConn AnyConnect VPN to access the Personal Name Management tool. A platform update is underway; completion is expected in mid-September 2024.

We do not recommend changing your Published email address. Instead, we recommend that you use the alias if you wish to have an alternate email address, and update how your name is displayed with the Chosen Name tool.

Changing the Published email address will cause issues with online systems, such as Microsoft 365, that use your email address as an identifier and for login. When you log in to Microsoft 365 with your new published email address, it may create a new profile for you and cause access issues, including but not limited to breaking all shared files. The issues arising from changing your published email can be mitigated if the address is changed immediately after joining the university.

How to change your Published Email Address

  1. Log in to the Pername website.

  2. On the left side of the web page, under the Personal Name Management menu, click the Select Published Name menu option.

  3. Towards the bottom of the page, in the Publish a Personal Name section, choose the address you would like to be used as your Publish a Personal Name.

  4. Click the Change PPN button.

Changes may take up to an hour for the new username to work. Changing the Published email address will update your email address in most university systems via overnight processes.

Email Alias Standard

Published Email Address: All email accounts will be initially set up with the default primary alias in the format of netid@uconn.edu. This alias will be used for both sending and receiving emails.

Alias (Alternate) Email Address: All email accounts will be set up with firstname.lastname@uconn.edu as well. Any messages sent to the alias or the published address are delivered to the same inbox.

Changes Due to Life Events: In cases of life events that result in a name change (such as marriage, divorce, or personal reasons), please reach out to techsupport@uconn.edu. 

Handling of Unique Characters: The university will accommodate unique characters in email aliases, such as apostrophes, hyphens, accents, or other diacritics, to respect the diversity of names within our community. ITS will work with users to resolve any technical issues arising from these characters.

Review and Update Policy: These standards will be periodically reviewed and updated to reflect changes in technology, legal requirements, and university policies. Users will be notified of any significant changes.

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