Changing Your UConn Email Address
- Ashley Mattingly
- Keith Parks
- Krishna Srinivasan (Deactivated)
Students, faculty, and staff have two email addresses: their published address and their alias address, If a sender emails either of your addresses, the message will arrive in your inbox. UConn members have the ability to swap these two addresses and the option to request changes to their Alias Address (example: name change after a marriage).
Email Address Formats
Default Address | Format | Uses |
|---|---|---|
Published Address | netid@uconn.edu | Sign into services and send mail |
Alias Address | firstname.lastname@uconn.edu | Receive mail |
We do not recommend changing your Published email address. Instead, we recommend that you use the alias if you wish to have an alternate email address, and update how your name is displayed with the Chosen Name tool. When others are emailing you, they do not need to know your email address. UConn’s email address book is linked to our university address book; senders simply need to know your name in order to send you an email.
Changing the published email address will cause issues with online systems that use your email address as an identifier for login (email as a username), such as Microsoft 365 and Webex. When you log in to Microsoft 365 with your new published email address, it may create a new profile for you and cause access issues, including but not limited to breaking all shared files. If you decide to proceed, in order to mitigate the issues arising from changing your published name, it is recommended that you make this change immediately after joining the university.
How to change your Published Email Address
Log into https://pername.uconn.edu/ with your NetID and NetID password.
In the top toolbar, click on My Address and then Select Published Name.
You will also see “Change Display Name”. To learn more about this name, visit Changing Your Chosen Name
Your Display Name is what is displayed in our email systems and most directories, like phonebook.uconn.edu.
Towards the bottom of the page, in the Published Personal Name section, choose the address you would like to be used as your Published Personal Name.
Click the Update Published Personal Name button.
Changes may take up to an hour for the new username to work. Changing the Published email address will update your email address in most university systems via overnight processes.
Information about Email Addresses
Published Email Address: All email accounts will be initially set up with the default primary alias in the format of netid@uconn.edu. This alias will be used for both sending and receiving emails.
Alias (Alternate) Email Address: All email accounts will be set up with firstname.lastname@uconn.edu as well. Any messages sent to the alias or the published address are delivered to the same inbox.
Changes Due to Life Events: In cases of life events that result in a name change (such as marriage, divorce, or personal reasons), please send an email to techsupport@uconn.edu.
Handling of Unique Characters: The university will accommodate unique characters in email aliases, such as apostrophes, hyphens, accents, or other diacritics, to respect the diversity of names within our community. ITS will work with users to resolve any technical issues arising from these characters.
Review and Update Policy: These standards will be periodically reviewed and updated to reflect changes in technology, legal requirements, and university policies. Users will be notified of any significant changes.