Categories in Microsoft Outlook

Students, faculty and staff can use Categories in Outlook as a solution for organizing (tagging, labeling, and grouping) emails. There are default categories that can be customized, and new categories can be added. Messages, events, and more can be added to categories, and categories can be added to your Favorites menu for quick access.

For more information on Categories, please visit: Use categories in Outlook - Microsoft Support

Customize Categories

In the Outlook Web App, you can customize your categories in the Settings menu, under Account → Categories:

Screenshot of the Categories page in the Settings menu
  • To create a category, click the “+ Create category” button

  • To rename a category, click the edit button/pencil icon

  • To delete a category, click the delete button/trash icon

  • To favorite a category, click the favorite button/star icon

Add an Email to a Category

When reading an email, you can add it to a category by clicking the category button/tag icon in the action ribbon:

Screenshot of the Categories drop-down in the action ribbon

Alternately, you can press C to categorize a message if you have Outlook.com keyboard shortcuts enabled. Start typing the name of the category or use the arrow keys to highlight it, and press enter to select. For more about keyboard shortcuts, visit: [link]

View All Emails in a Category

To show all items in a category, type the category name in the search bar and select the category from the results:

If you have marked a category as a favorite, it will also appear in your Favorites menu:

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