Making a Video Test Call

Making a Video Test Call

Students, faculty, and staff can initiate a video test call using Microsoft Teams or Cisco Webex to verify that their computer is ready for video conferencing.

Making a Teams test call

  1. Open Microsoft Teams on your computer. If Microsoft Teams is not installed, please visit the Installing Microsoft Teams page for an install guide of the program.

  2. Use the search bar at the top of the window to find a coworker you can test with.

  3. Select the coworker's name. You can also chat with them before calling to verify they are available. 

  4. Use the camera icon to call them.

    teams window with arrow pointing to Camera icon on top right corner of window
  5. Verify that both of you can hear and see each other.

If you are having issues, check your settings and see Troubleshooting Microsoft Teams.

Making a Webex test call

  1. Navigate to UConn Webex.

  2. Log in with your UConn email.

  3. Click on Start a Personal Room meeting to enter your personal room.

    red arrow pointing to the camera icon that starts a personal room meeting
  4. Use the drop-down arrows next to mute and the start/stop video buttons to check your device selections and settings for the call.

    red circle around the Mute and Stop Video in the pre-meeting window of Webex
  5. Ask a coworker to join your personal room by inviting them to your Room.

    1. Click on the 3 dots within the Webex application.

    2. Select Invite and Remind.

    3. Enter the email address of the coworker.

      red circle around the Invite and Remind option in the options menu of a Webex call
  6. Verify that you can hear and see each other.

If you are having issues with the test call, see Troubleshooting Webex.

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