Installing Jabber - University Computer

Owned by Dan Jakubiak
Last updated: Mar 21, 2024 by Jared Dewey
2 min read

  1. Before installing, ensure your NetID is synced. 

  2. Choose the appropriate tab below to see the install instructions.

  1. Download the installer at webex.com/downloads/jabber.html.

  2. When the application opens, you should receive two login screens with one asking for your email address and the other asking for your NetID and NetID password (Students will need to use their NetIDwork credentials).

  3. If you are prompted with a message asking you to reset your account, press Reset. This will not affect your account.

  4. You will be brought to the Jabber application now.

  1. On your keyboard, press Command + Spacebar to open the Spotlight search. Type in Self Service.

    self service

  2. Use your NetID and NetID password to sign into Self Service.

  3. Find Cisco Jabber in the list and click on Install.

    install cisco jabber

  4. The application will begin to download. After the download finishes, click Install.

  5. When the application opens, you should receive two login screens with one asking for your email address and the other asking for your NetID and NetID password (Students will need to use their NetIDwork credentials).

  6. If you are prompted with a message asking you to reset your account, press Reset. This will not affect your account.

  7. You will be brought to the Jabber application now.

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