Cellular Services
Cellular ordering and billing services take place in a system called Softeligent. Eligible employees can order devices and accessories (for themselves and on behalf of others), select and manage plans, request changes to services, and view their invoices and usage.
Starting July 1, 2026, orders and management of cellular devices and services is through Softeligent: https://uconn.softeligent.app/
Questions about these services and processes should be directed to the ITS Technology Support Center.
Criteria
In order to obtain a University-provided communication device, you must meet at least three of the following criteria:
Engage in business-related travel at least 50% of your normal work schedule or designated as an emergency or critical contact for the department.
You are required to have frequent access with the public, faculty, staff, or students.
Your position/role requires you to perform business in the field which prohibits you from having access to a landline.
Your position requires that you have immediate wireless access to a phone, email, or the internet at all times.
You are designated as a first responder or a critical employee.
You are required to be accessible outside of scheduled or normal business hours.