Contacting LockDown Browser Support

Owned by Dan Jakubiak
Last updated: Feb 03, 2022 by Sarah Nguyen (Deactivated)
1 min read

If you are unable to resolve your issue with LockDown Browser by yourself, please contact the Respondus support team. Users have access to 24-hour help on weekdays using this form: LockDown Support. If they are unable to resolve your issue, the UConn Support Center will use the gathered information to work with you to offer solutions.

If you are a faculty member having issues with LockDown Browser, please reach out to CETL at edtech@uconn.edu 

Understanding the Ticket Form

The student that is having the issue should fill out the form.

ticket form

  • Name: The name of the student.

  • Email: Please use your UConn email if possible.

  • Version: See "i" or "About" in LockDown Browser.

  • Institution Name: University of Connecticut

  • LMS Web URL: lms.uconn.edu

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