Softeligent FAQs

Softeligent is UConn's Telecom Billing system, administered by Information Technology Services (ITS).  This system offers departments the ability to review telephone lines, usage charges, and work orders for new services.  Future use of this system may include the ability for end users to update usernames and service selections.

To request access to the e-bill system, please submit a support request with the ITS Support Center at techsupport.uconn.edu, or call 860-486-4357. You will receive an email generated out of Softeligent with a link to the Softeligent login page, a username, and a password. After initial login, you will have the ability to update your password.

After gaining access to Softeligent, the same link can be used to login and view your e-bills: https://uconn.softeligent.app/

If your password does not work when you attempt a login, click the “forgot password” button, and you will be prompted to input your email address.

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You will land on the Softeligent homepage when you initially login.

You can always return to the home page by clicking on the Softeligent button located on the banner at the top of the page.

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You can also use the breadcrumbs to return to previous pages, and return to the home page by clicking “home”

Based on your roles and permissions, certain data is available to display on your home page. You can change what data is visible by clicking on “manage dashboard,” checking or unchecking the “enable” boxes, and clicking “save.”

To move the information widgets around on your screen, just drag and drop.