Requesting Refunds from Wepa

If you have a printing issue (e.g., your document is not printing), you can request a refund from Wepa directly.

Contact options

• Call (800) 675-7639.

• Use the Chat feature on the Wepa website.

• Email help@wepanow.com. Be sure to include:

  • Your name

  • Your UConn email address

  • The username associated with your Wepa account

  • Your NetID

  • The name of the file you had issues with (e.g., Assignment_12.docx).

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