Requesting Suppliers

Owned by Nehal Gupta
Last updated: Sept 11, 2024 by David Denuzzio
4 min read

All suppliers must be invited to register and use the HuskyBuy Supplier Portal. Any supplier updates, including address change, new address, legal name change, legal structure, updated tax documentation etc. need to be done by the supplier within their registration. UConn is not able to update this information for the supplier.

Before requesting a new supplier be added via the New Supplier Request you need to search to see if they are an existing supplier. If a duplicate new supplier request is submitted, it will end up causing issues for the supplier and they will not be able to register. You can find the searching suppliers job aid HERE. If you find an existing supplier, do not submit a new supplier request. Instead please reach out to HuskyBuySupport@UConn.edu with the supplier ID, supplier contact information and what you are trying to accomplish so we can ensure the correct process is followed to avoid issues for the supplier.

Prior to completing this request, you should have a conversation with the supplier to determine if they will be working and billing UConn as an individual or through a company. Submitting the incorrect type will only add additional work and frustration for the supplier as they will need to register twice.

 

  1. To request a new supplier, after verifying that it does not already exist, navigate to Suppliers > Requests > Request New Supplier The New Supplier Request is also found under the “Reference” section of the Shopping Homepage (to the left of where you would start a new NonCatalog Goods & Service Form, DV, Blanket Order, etc…

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  1. Enter the Supplier’s name and click Submit button.

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  1. Fill out all fields within the Company Overview. There are 3 sections:

    1. Company Information: Select if this is for a company or Individual and the business purpose for adding supplier.

    2. Supplier Contact Information: Enter their name and email address.

    3. Requesting Department Information: Enter your name, department, phone number, and email address. Click Next when done.

  1. Read the Timeline Overview and agree that you have read and understand the process. Please keep in mind that there may be an added delay if we need to return the supplier’s registration for corrections. Estimated time of completion listed assumes there are no issues with the supplier’s submission.

  1. Review the information, and then check the box to certify the information is correct. Click Complete Request. Supplier Management will now review and send an invitation to the supplier to access the portal and complete their registration, including provide documentation as needed.

How to View Pending Requests and Supplier Registration Status

  1. To check the status of a request, navigate to Suppliers > Requests > My Supplier Requests.

  1. From the Supplier Requests screen, you can view the status of the Request AND the Registration.

    1. Request Status:

      1. Approved – The request has been approved by supplier management. Supplier has been sent an invite to register.

      2. Incomplete - The request has not been submitted to Supplier Management. (Registration status will show as none.)

      3. Under review – The request is being reviewed by Supplier Management. Returned or Rejected – (by workflow) - can be edited and resubmitted. You should open the request and check the History tab (top right) to see why it was returned/rejected.

    2. Registration Status:

      1. None – An invitation has not been sent to the supplier.

      2. Invited – The invitation has been sent to the supplier.

      3. In Progress – The supplier has started completing the application OR The application has been returned to the supplier. Both situations, the supplier still needs to complete the registration.

        This status may also appear for active, approved suppliers if they are in the process of making a change to their profile.

      4. Profile Complete – The supplier has submitted their application and it is in Supplier Management’s queue to review/approve.

      5. Approved – The application has been approved by Supplier Management.

      6. Rejected – The application has been rejected by Supplier Management. Please see the History tab (bottom left) of the supplier profile to see the reason why.

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