Tips for best LockDown Browser Experience

Owned by Dan Jakubiak
Last updated: Aug 16, 2022
2 min read

Tips

  • Download and Install LockDown Browser before you need to take an exam

  • Check for updates for LockDown Browser before beginning an exam, this will help ensure performance and stability

  • Shut down all bandwidth-intensive apps that might be running on the network (Netflix, Prime, YouTube, etc.)

  • Close apps that will interfere with LockDown Browser such as video conferencing, screen recording or capture tools

    • LockDown Browser will try to close these apps, if it can’t, you will not be able to take the exam

Troubleshooting

  1. Restart the modem/router to help establish the best possible internet signal

  2. Restart your computer and close any apps that are running on the computer

  3. If possible, use a hard-wired Ethernet connection

    1. If a hard-wired connection is not possible, be as close to the router or Wi-Fi access point as possible. Stay at least 4ft away from the Wi-Fi access point.

    2. If on campus, ensure you are connecting to UCONN-SECURE, not UCONN-GUEST as this will provide the best connectivity

  4. Try leaving and accessing the exam again via LockDown Browser

  5. If the problem persists, try using a different network (internet connection).

System Requirements

Windows

  • Version: Windows 10 or 11

    • S Mode is not supported by LockDown Browser and LockDown Browser can’t be accessed from the Windows App Store

  • RAM: For a non-proctored exam at least 2 GB of RAM is required and for a proctored exam 4 GB is required

  • Hard Drive Space: 200 MB of free space

  • For proctored exams, students need a webcam and a functioning microphone

Mac

  • Version: MacOS 10.12 or higher

  • RAM: For a non-proctored exam at least 2 GB of RAM is required and for a proctored exam 4 GB is required

  • Hard Drive Space: 200 MB of free space

  • For proctored exams, students need a webcam and a functioning microphone

Network Requirements

While there is no specific network speed requirement for LockDown Browser, if you are able to access HuskyCT without network performance issues, you should likely be able to use LockDown Browser without issue.