UPrint
We want to share an update on ongoing efforts to enhance the UPrint program to better serve the University community. We are actively engaged in implementing a new campus-wide print solution that will improve both the simplicity and security of print release functionality.
As part of this initiative, we are also working toward a standardized fleet of print equipment. This will not only allow for more consistent and efficient support, but also help reduce long-term costs for departments by centralizing purchasing and maintenance.
We understand some departments have recently inquired about placing new orders and we are encouraging all partners to hold off on major print investments if possible, as we move toward this more unified model.
We’ll continue to keep you informed as plans progress, and we’ll provide guidance and timelines to support a smooth transition. Our goal is to create a streamlined, secure, and sustainable print environment for the entire University. Please open a Support Request with the Technology Support Center with any questions.
UConn's UPrint Program, administered by Information Technology Services (ITS), offers printing solutions for departments through an external partner. This program analyzes document output devices such as copiers, printers, and fax machines to reduce costs, boost efficiency, and promote sustainability.
All service, maintenance, and supply needs (excluding paper) are covered for vendor-owned and managed equipment within the program. Departments are primarily billed for placed devices through a document output fee structure which varies based on your department’s needs.
If you have questions about your current devices or want to join the program, please open a Support Request with the Technology Support Center.
UPrint Participation
Each department participating in UPrint will undergo an initial assessment to identify their specific printing needs. This assessment helps determine the most suitable equipment and technology to optimize efficiency, productivity, and cost savings. Once completed, the participating vendor(s) will provide a recommendation to ensure that the department is outfitted with the appropriate print output device(s).
UPrint Device Types
Multi-Functional Devices (MFDs)
Networked Printers
Wide-Format Color Printers
Service maintenance of existing equipment may be available, an initial assessment will be needed to determine the potential.
UPrint Benefits*
All future equipment, including MFDs and networked printers, will be provided under this program
All supplies (toner, staples etc.) are included at no additional cost (excluding paper)
Service maintenance and parts replacement are included at no additional cost
Guaranteed service level response times
Dedicated on-site technical support
Detailed account usage
Simplified billing
Flexibility for equipment changes required to meet operational business needs
Reduction in energy usage and paper consumption
*Available for vendor-owned and managed equipment
UPrint Goals
Save Money: UPrint helps minimize or eliminate upfront costs for printers and copiers; departments pay a device management fee and for copies that they make monthly
Boost Efficiency: UPrint standardizes equipment and supplies, streamlining the printing process and making it easier to get support
Go Green: UPrint uses energy-efficient MFDs, reducing the number of machines needed and lowering energy consumption