UPrint FAQs

UConn's UPrint Program, administered by Information Technology Services (ITS), offers printing solutions for departments through an external partner. This program analyzes document output devices such as copiers, printers, and fax machines to reduce costs, boost efficiency, and promote sustainability.

All service, maintenance, and supply needs are covered for vendor-owned and managed equipment within the program. Departments are primarily billed for placed devices through a document output fee structure which varies based on your department’s needs.

University departments can realize cost savings through UPrint in a variety of ways. First, departments will not be required to purchase a new device to participate in the program. All costs will be combined into a document output fee structure that best meets your department's needs. In addition, your department will no longer have to purchase consumables (toner, staples etc.), thereby reducing the amount of administrative support required for printing. The contracted vendor(s) will place a device in a department generally for a period of 60 months, with flexibility if departmental needs change. A fixed device fee and variable charges for black or color copies/prints will then be charged each month.

No, however, your existing equipment may be replaced with the contracted vendor(s) supplied equipment. Departments will not be required to buy new equipment. All equipment, service/maintenance, and supplies (excluding paper) are included as part of the document output fee structure.

Certain features of the UPrint program may not be accessible without compatible equipment.

Leased equipment can be replaced or removed. Please contact uprint@uconn.edu for additional information.

Based on the thorough assessment of each area, departments will be presented with a proposed right-sized environment which best fits your document output needs and business requirements. We are aware that specific business needs exist, and will work with departments to include current equipment, where possible and most economical, when compiling a final recommendation.