Loaner Equipment Request Forms

UConn students, faculty, and staff can loan university-owned devices from Information Technology Services. The borrower of the device is responsible for the care and security of the device, including loss, theft, and damage, until it is returned to the university. Loans include a device, a charger, and a soft sleeve for laptops or hard case for iPads.

Loaner devices offered by ITS are subject to availability. Due to demand at any given time, ITS may not be able to loan out devices.

Student loan FAQs

Who is eligible to loan out a device?

Active students whose personal computers are actively being serviced or replaced. Depending on current inventory, you may be asked to prove the need to loan a computer.

How long can I loan out a device?

The loan period is 1 week for laptops and 2 weeks for iPads.

What if I need one for longer than a week?

The ITS loaner program is designed only for short-term loans. Students are expected to provide their own personal laptop to supplement their studies. If you believe that you are experiencing extenuating circumstances that prevents you from obtaining your own laptop, you should reach out to the Dean of Students.

May I extend/renew my loan?

Students may be able to request one extension of their loan. You will need to demonstrate need (ex. communications with a repair shop indicating your device is still being repaired, order receipt of a new device, etc.). Depending on current stock, ITS may not be able to extend your loan.

May I install the apps I need?

Yes. The laptops come with a web browser, the Microsoft 365 suite, and LockDown Browser. You can install additional apps as needed.

Am I able to keep a loaner laptop over winter/summer break?

No. All laptops are due back to ITS at the end of each semester without exception. If you are taking a winter or summer session class, you may request another loaner after the start of that class. You may be asked to prove enrollment for the winter or summer session.

What happens if the laptop is lost, damaged, or stolen?

Any device and accompanying accessories that are not returned in the same condition as initially issued is subject to a full replacement or repair charge. This charge will be determined by ITS staff. This charge will be assessed separately from the student fee bill, but a hold will be placed on your account until the charge is paid.

May I use this laptop for university research?

No. These laptops are strictly for academic use only. Research computing must be completed on dedicated equipment issued by your department. These laptops are not able to connect to Secured Research Infrastructure (SRI).

What type of devices do you have?

We have Dell Latitude series laptops and base model iPads. We do not have MacBooks nor Apple Pencils for the iPads.

May I loan from a different campus than the one I attend?

Generally yes, you can loan from any campus. However it is best to loan from your primary campus as you will need to return it to the campus you loaned from originally.

Do I need to delete my data before returning my loaner device?

No. Our Dell computers are encrypted with BitLocker technology, which prevents other users from accessing your data without your credentials. Regardless, all loaner devices are erased before they are re-issued to a new user.

Faculty and staff loans

Faculty Exam iPads: You can pick up the iPads 48 hours before the exam. They are due back to the Technology Support Center 48 hours after the exam. iPads are locked down and only have access to the LockDown Browser. iPads come setup and connected to UCONN-SECURE wireless.

Faculty and Staff loans: Faculty and staff may borrow a loaner laptop from ITS while their device is being repaired. Other situations will be reviewed on a case-by-case basis.

Faculty and Staff Travel Loaners: Travel to certain counties of concern to the Export Control office are required to use a travel laptop. It is a best practice for all other international travel.

A clean data environment where only the data necessary for the trip is loaded on a cleanly imaged device limits the potential data exposure risk. User laptops naturally accumulate data; ensuring that none of it is subject to law, regulation, contractually obligation or export control is a heavy lift. A clean laptop allows for a limiting of the data that travels beyond the US.
Loaner laptops are Intune managed and subject to default configuration policy including encryption, patching, defender, remote management, and remote wipe features. Regular user laptops may or may not meet all the requirements.
Loaner laptops are reset upon return after each use (once user data is copied off). This limits the potential exposure to the UConn computing environment to anything that the laptop may have acquired while abroad.
UConn Data Classification Policy and UConn Data Roles and Responsibility Policy place a large amount of the responsibility for protection of University data on individual data stewards and device owners. Faculty and staff are ultimately responsible for assessing the implications of policy, law, regulation, and contractual obligations related to their device(s), roles, and the associated data present on assigned University devices. Generally, Information Security (ISO) and Export Control are empowered to apply and enforce requirements where the risk and need arise (with the caveat that travel to specific regions of concern requires strict adherence to ISO and Export Control directives).

Security Policies

Borrowers who do not return ITS-issued equipment on time are subject to receiving a bill for the full cost of replacement of the equipment and accessories.