Roles & Responsibilities

Application Builders / Administrators

• As a self-service model, departments/functional areas leveraging Kuali Build are expected to build their own forms and workflows using the Kuali Build web interface.

• Application Builders will work in the live environment and publish new applications or updates to existing applications.

• Application Builders will appoint someone as Application Administrator (if different from themselves) to manage the data collected in the application.

• The Application Administrators will provide user documentation and ongoing user support/troubleshooting for the application.

• Departments are expected to field questions about their specific application.

  • End users of the application should direct questions to the departmental app builders /admins.  We suggest you provide information on your website or within the application to direct end user questions about the form or workflow process to the appropriate departmental contact.

  • ITS-ATS should be engaged by the departmental app builders /admins with technical questions via the Technology Support Center Portal at techsupport.uconn.edu. 

ITS - Applications and Technology Solutions (ITS-ATS) Staff

• As the Kuali Build Administrator, ITS-ATS staff will provide overall technical support for the system and engagement with the SAAS vendor (Kuali) for support issues with the system.

• ATS will manage the global organizations and groups.

  • Organizations and Groups

    • Organizations and Groups are controlled by ITS-ATS Kuali Build Administrators. Developers can set individuals as application administrators and users of the application, but groups for larger populations are centrally managed. Developers can however use the LDAP attribute uconnPersonAffiliation in the application permission to restrict usage by that attribute (useful for applications that are restricted to only staff or only students).

    • The University Organization structure will be centrally managed for use in workflow, though it will be condensed to a Department → VP/AVP/Dean → Division

  • Requests for application-specific groups can be made to the Kuali Build Administrators via the Technology Support Center Portal at techsupport.uconn.edu.

• Integrations

  • ITS-ATS Kuali Build Administrators will manage the web services integrations.

    • Integrations must be in REST format.

    • Requests for integrations can be made to the Kuali Build Administrators via the Technology Support Center Portal at techsupport.uconn.edu.

• ITS-ATS will provide assistance with best practices and product usage questions from Application Builders/Administrators.

• The ITS-ATS Kuali Build Administrators will provide second-tier support to the Application Builder / Application Administrators.