Using Dell Command | Update

Dell Command Update is a tool provided by Dell to ensure that drivers and firmware are up-to-date on Dell manufactured computers. University IT professionals can use this to ensure all drivers and firmware are current after an OS reinstall or as a troubleshooting step to eliminate the aforementioned issues. 

Dell Command Update is preferred over SupportAssist in enterprise environments utilizing custom OS images because it establishes a baseline library based on device IDs (see Advanced Driver Restore below). This allows the software to "fix" issues related to malfunctioning drivers and undetected devices. SupportAssist will only detect driver updates if the device is already installed and functioning with an older driver; it does not have the ability to detect "unseen" devices or devices that were never installed properly in the first place.

 

dell command screenshot

 

Installing and Running Dell Command Update

  1. Download the latest version of Dell Command.

  2. Install it using default settings.

  3. Run Dell Command | Update. You can find the application using the Windows search bar.

    1. If this is your first time running the program, select Advanced Driver Restore for Windows Reinstallation.

Advanced Driver Restore must be run the first time you use the program, or you may not receive all updates. The function loads a base driver CAB file to provide device IDs for all internal devices. Once complete, you can reboot, open Dell Command Update, and run a Check. With All Device IDs in place, it will pull all the latest drivers.

  1. Run Check for updates to detect and install the latest drivers and firmware. Your device may require a reboot once complete.

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