ITS Device Pickup & Drop-off Procedure

Owned by Les Martin
Last updated: Jun 12, 2024 by A.J. Newman
1 min read

These instructions describe the process of picking up and dropping off a device to the Technology Support Center's Device Support team.

Pickup or Drop-off Procedure

  1. You will receive a link (provided below) in your Jira ticket that asks you to schedule a time to drop off / pick up your device. This is also the location to pick up loaner laptops/iPads.

  2. At your scheduled time, go to the Technology Support Center located on Level 1 of the Homer Babbidge Library.

If you have larger items and would like someone to meet you at the library loading dock, please call (860) 486-6540 when you arrive, and someone will meet you at the loading dock.

Technology Support Center entrance


15-Minute Short Term Parking can be found next to the Library loading dock.

Long Term Parking (Longer than 15 Minute) can be found in the South Garage.

If you need help finding us please call (860) 486-4357 and a Support Specialist will assist you.

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