Kaltura Issues in Firefox

Owned by Karen Skudlarek
Last updated: Feb 14, 2022 by Sarah Nguyen (Deactivated)
1 min read

This article is for faculty, students, and staff experiencing issues with Kaltura on Firefox. 

Issue: Unable to View Kaltura Videos in Full-Screen Mode 

Users may not be able to enter fullscreen with embedded Blackboard/HuskyCT Kaltura videos. This is a known Blackboard issue. Until Blackboard resolves the issue, use the workaround described below. 

  1. Navigate to the video you wish to view.

  2. Right-click on the video image.

  3. A menu will then open. Click This Frame. 

  4. Another menu will open, click Open Frame in New Tab. Doing so will open a new tab on your Firefox browser with the selected video in full-screen mode.

    • If captions are available but you cannt see them, exit full screen. You then should see the captions below.  

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