Accessing a Shared Mailbox in Outlook on the Web
- Brian Lassy Jr
- Sean Donahue (Deactivated)
- Ashley Mattingly
Faculty, staff, and other University-affiliated employees (such as student workers) have access to an Office 365 mail account. This article provides the necessary steps to set up a shared Office 365 mailbox in Outlook on the Web.
Go to email.uconn.edu and click on the orange Office 365 button.
Log into your own mailbox using the appropriate credentials (email address and NetID password for faculty/staff or student work account and corresponding password for student employees).
Select Outlook.
Right-click Folders just above the inbox and select Add shared folder.
In the window that appears, enter the name or NetID of the user who is sharing the folder. You should now see the shared folder and the name of the sharer beneath your own folders in the left pane.
Opening a Shared Mailbox in Outlook on the Web
Please note that this will only open the mailbox and not add the mailbox to Outlook
Go to email.uconn.edu and click on the orange Office 365 button.
Log into your own mailbox using the appropriate credentials (email address and NetID password for faculty/staff or student work account and corresponding password for student employees).
Select Outlook.
Click the profile icon/initials/avatar at the top right of the screen.
In the drop-down, select Open Another Mailbox…
Enter the email address, the Global Address List display name, or the resource number to open a shared mailbox. Select the shared mailbox in the list.
Click Open. The shared mailbox will now open in a new window.
