2021-01-12 Cloud discussion with Atlassian Meeting notes

2021-01-12 Cloud discussion with Atlassian Meeting notes

Date

Jan 12, 2021

Attendees

  • @Jessica Henderson

  • @Will Harris

  • @Veronica Ferriss (Deactivated)

  • @Ruben Mercado

  • @Yi Zhang

  • @Michael Oatley (Deactivated)

  • @Bharani Rajendran

  • @Gilbert Milone

  • Elisa Aviles, eaviles@atlassian.com

  • Ken Urban, kurban@atlassian.com

Goals

  • Obtain clarity and a better understanding of migrating Jira, JSM and Confluence in the Cloud.

  • Identify Cloud trial next steps 

Discussion items

Item

Notes

Cloud Trial - Number of user restrictions?

Does our current 1000 user license apply to the Cloud?
Cloud users = 1200 

Cloud Trial - Begin on 2/25/21 (for full 12 months)?

Confirmed.

Cloud Trial Testing - How does our Atlassian Access and Cloud license impact existing Cloud instances & users?

UConn has claimed the uconn.edu domain.  All users may be managed via Atlassian Access.  

Other departments have existing (free and paid) Cloud instances. 

What is the functionality, financial & licensing impact?

Existing departmental Cloud users will remain Site Admin of their instance.

They are included as a Billable User

When SSO is enabled, it will impact their account (to NetID accounts).  We must communicate with them prior to testing SSO.  

Cloud user management/Atlassian Access

Atlassian Managed Accounts

**For Procurement -  ITS licensing and other departmental licenses.  

Other departments have existing paid Cloud instances. 

What is the financial & licensing impact?

Campus-wide read access

All active NetIDs can read without consuming licenses, for knowledge base articles that contain proprietary information for UConn.

Confluence issue: Authenticated, unlicensed users receive error when accessing KB.  Desire to treat non-licensed users as anonymous.

Atlassian on Confluence:  Allow unlicensed, authenticated users to have anonymous read only access

Opsgenie Incident Management & JSM

 

Next Steps

Cloud Trial

Meeting with Atlassian scheduled on Feb 25, 2021 at 11-11:30am

Action items