2020-10-6 SDLC Core Team Meeting

Owned by Jessica Henderson
Last updated: Jan 07, 2021

Date

Attendees

Goals

  • Discuss Atlassian Application maintenance and operational support

Discussion items

  1. Discuss best way to report SDLC application issues
    1. Teams Atlassian Technical Team
      1. Verify Teams are configured for notifications:  Team>General>Channel Notifications
    2. Create new smaller Core Team and pull in Atlassian Tech Team as needed? (Mike O., Jess, Veronica, Ruben, Sumanth, Bharani, Yi, Sherry and Will)
    3. Email
  2. Discuss need and frequency to copy Prod data to Test environment
    1. Discuss approach & methodology:  Clone or Project copy 
    2. Team member involvement, planning, configuration and scheduling (e.g. Jira and JSD admins to work with Config Mgmt)

  3. Jira Plug-in's:

    1. Renewals in process:  

      PluginLicense Expires

      Refined for Jira Service Desk

      Jira Misc Custom Fields

      User Profiles for Jira

      Automation for Jira

      Doublecheck for Jira and JSD

      UConn Procurement had this on hold owing to questions about Carahsoft vendor.  Working with Procurement to process asap, given expiration dates.  

    2.   Colin McNeil (OVPR) requested bulk export of JSD issues.  Discuss possible plug-in's (AIO power bi connector for Jira, eazybi, tableau)

    3.   Need for other plug-in's?

  4. Application versions

    1. Discuss best time to assess, plan and schedule Confluence Upgrade

    2. SDLC roadmap requires updates.  Review process and documentation.  
      ApplicationCurrent VersionLong Term Support Release (formerly referred to as Enterprise release)Release Notes:  https://confluence.atlassian.com/enterprise/long-term-support-releases-948227420.htmlComments
      Jira8.5.18.5.7  (Released on 8/8/20)

      JSD4.5.1 


      Confluence6.15.97.4.3 (Released July, 2020)https://confluence.atlassian.com/doc/confluence-release-notes-327.html*Discuss/Plan for upgrade
      Bitbucket5.166.10

      Bamboo6.7.2


  5. Discuss 10/4-105 JSD problem.  Tickets not automatically created via email.  RE:  Atlassian ticket SDS-54375 processing inbound emails status

  6. Open Discussion



Open ItemsWhoNotes

Confluence Upgrade

Version?
Schedule?

Yi

Yi is interested in Version 7.7 that has accessibility improvements and cluster re-indexing without downtime.  
Since the smaller versions in 7.7 are mostly bug fixes, does that mean our upgrade will be for Version 7.7.4?
How long will the upgrade take?
If it can’t be done within the maintenance window, shall we schedule it during the Thanksgiving break?




Action items

  • Jessica Hendersonto create new Core Team via Teams
  • Jessica Henderson working with Procurement to process Jira plug-in renewals.
    Owing to Procurement issues, the following 4 plug-in's were purchased and applied to Jira on 10/13/20:  Refined for Jira Service Desk, Jira Misc Custom Fields, User Profiles for Jira and Automation for Jira.
  • Jira Clone completed on 9/2/20.  Sumanth Reddy or Bharani Rajendran please verify.   
  • Jessica Henderson to touch base with Colin McNeil regarding possible plug-in's to manage bulk JSD issue exports
  • Yi Zhang to evaluate Confluence version releases and provide feedback on desired version for upgrade (do we proceed with Long Term Support Release or another version?) and ideal timeframe for upgrade. 
    • Based on Yi's feedback, Sumanth Reddy and Bharani Rajendran will evaluate level of effort and scheduling availability
      Schedule will be based on support availability, including testing.