Accounts Receivable FAQs

The University’s Non-Student Receivables Invoicing Policy requires a receivable to be created in KFS for any goods and/or services provided by the University. Department revenue accounts are funded at the time the invoice (and related receivable) is created.

UCH is billed through KFS using customer account UCO8414. To locate detailed step-by-step instructions on billing UCH, see Billing UConn Health Center (UCH).

Other state agencies are billed through KFS. To locate detailed step-by-step instructions on billing other state agencies, see Billing Other State of Connecticut Agencies.

A new web page should have opened. Verify your pop-up blocker is disabled. If a message appears at the top of your screen, select Always Allow KFS to Open the File. Also, be sure to clear your browser cache.

A Customer Credit Memo must be prepared. Credit memos are used to cancel an invoice (or a portion thereof) based on a reduction in the unit quantity or dollar amount. If your customer has already received a copy of the invoice, you need to mail the customer the credit memo for their records. The credit memo is available to be printed from the eDoc after it has been approved by the Fiscal Officer and an AR Manager.