Lifting Service Indicators (Individuals)

Administrators can lift service indicators in the Student Administration System.

The UC Service Indicators process updates the Negative Service Indicator (Holds) status on student accounts. This process runs every fifteen minutes. However, cashiers may run the Lift Service Indicator – Individuals process as needed for an individual student who has just made a payment and needs services reinstated immediately. 

1. Log in to the Student Administration System.

2. Click the NavBar icon in the top right-hand corner.

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3. Click the Navigator button from the menu.

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4. Navigate to the UC Student Financials tab.

5. Select the UC Charges and Payments tab.

6. Click the Lift Service Ind–Individuals tab.

7. Click Search to select a Run Control.

8. In the ID field, enter the student’s ID.

9. Click Run.

10. Click OK.

11. Click the Process Monitor button.

12. Click Refresh until the report status is Posted. The Negative Service Indicator status will update.

    1. The Lift Service Indicator process runs for the entire student population every 30 minutes to automatically remove holds from students that pay through self-service online.

13. Click Go back to Lift Service Ind - Individual to return to the Lift Service Ind – Individuals page.

14. To run another Lift Service Ind - Individuals process, enter the next student’s ID in the ID field and repeat Steps 7-12.

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