Security Concerns Regarding Zoom
- Former user (Deleted)
- Sarah Nguyen (Deactivated)
- Griffin Freiberg
This article is for students, faculty, and staff seeking information regarding security concerns pertaining to the use of Zoom web and video conferencing software. As indicated on the page Using Zoom Securely, Zoom software (provided by the company Zoom Video Communications) is not sanctioned by ITS. However, ITS understands that circumstances and preferences may call for the use of Zoom despite this. This article is meant to provide an overview of recent Zoom security concerns and links that users may find helpful if they encounter technical or security issues while using Zoom.Â
Due to the recent COVID-19 pandemic, schools and workplaces nationwide have done away with conducting school and work in person, opting for remote work in an effort to curb the virus. As a result, Zoom has reported an unprecedented surge in new users on its platform. Ordinarily, Zoom software is meant for enterprise users, that is users affiliated with a large institution–be it schools, or businesses–that has access to full IT support in the event that issues arise. With the sudden influx of new users, Zoom has created a blog post on their website detailing their current usage situation, descriptions of the support and security measures currently in place, and actions that Zoom Video Communications plans to take in the future to handle their new user base.Â
Below are some additional links that you may find helpful. To review Zoom's support and security updates in full, visit the Zoom website.
The State of Connecticut recommends that online conferencing take place via Microsoft Teams. However, in tandem with BEST Cybersecurity, Connecticut has issued guidelines for using Zoom video conferencing software in the most secure possible fashion. Click the link below to review these guidelines in their entirety.Â