Issues encountered

Webfocus reports and queries returning error on decryption

Error received when running reports or queries in Webfocus that access sensitive data like Customer Tax ID, Bank Account, etc.  The error displayed is "Illegal Key Size'.

This error is the result of the Oracle JCE Policy files on the database server (dbservoer01, dbserver02).  The policy files have been removed, moved, or overwritten with Oracle standard delivered files. This has occurred in the past when Oracle upgrades have been performed.  The files need to be restored after any upgrade or patching.