Student Administration System Updates and Fixes

Updates and Fixes

As part of our approach to continuously improve services, the ITS Student Administration team implements updates and fixes on a bi-weekly basis. 

October 5 - November 3, 2022

During this time frame, the items below have been resolved for the SA system.

Audience

Issues / Features 

Description - Update / Fix

Audience

Issues / Features 

Description - Update / Fix

Tax Office

Needed additional information

Added the outside award payment Refno and Bank Account Holder Name to assist with tax analysis.

Bursar Staff

Amount owed was duplicated due to sending out two emails

Amount duplicated in totals due to two email addresses.  This has been corrected to only include the amount once in the totals.

Students

Needed to exclude students with Pay Plan SI from being charged late fees

If the student has the FPA/ADMIN SI for the payment plan, they were being pulled into the late fee process and we did not want them to be due to pay plan re-balancing.  This update will no longer include them in the late fee process.

College Scheduler In-App registration installed

Students may now enroll from College Scheduler as well as student admin.

Post matriculation information feed back to Slate in order to facilitate orientation.  Provides UConn email and NetID.

 

Needed to exclude students enrolled in the Flywire Pay Plan with the FPA/ADMIN SI to be excluded from the Monthly Balance process.

Program updated to exclude the FPA/ADMIN SI and this group of students will not be picked up in the Monthly Balance email notifications.

The Anti Aid View that feeds into Flywire was included expired deductions causing incorrect account balances in SA and Flywire.

Update Anti Aid table to have the same information as UC_DEFERRALS

Admin/students

Need to have new template added to driver record

Created a new template for the Winter/Spring population and each new template needs to be added to the driver records so students receive it as expected.

The expiration date of Flywire deferments was hard coded in the program

Removed hard coded expiration date and added to run control.

Slate process to send UC email to Slate running to No Success

Incorrect record used, corrected.

 Advisors

Advisors didn’t have student emplid on student center

Added student emplid next to student name in Advisor center.

Archive

Audience

Issues / Features 

Description - Update / Fix

Audience

Issues / Features 

Description - Update / Fix

ISSS Staff

Staff need more proactive way to take action on F/J visa holder’s immigration status.

Data feed update allows adjustment of visa status end date based on student “Expected Graduation Term” field.  Staff now able to do this before Registrar Degree Conferral processing, expediting outreach advising and Federal Government reporting deadlines and compliance.

Bursar Billing Staff

Needed to change the label from Tuition Waiver to HR Waiver to include dependents, employee and spousal waivers  

Remove UCSFDEPW from Waiver run control and update Description

Students

High call volume in Bursar’s Office by parents inquiring if payment was received

Daily email sent out to students when a payment and waiver is posted to their fee bill account.

Admissions

Needed a field for Slate decision feed that would add additional recruit categories to an applicant’s record.

Added a field for decision feed that would add additional recruit categories to an applicant’s record.

Tax Office

Needed a service indicator for a Citizen View view in SA for the tax office and Concur system

Added another service indicator for the tax office and Concur system.

Audience

Issues / Features 

Description - Update / Fix

Audience

Issues / Features 

Description - Update / Fix

Students

 

Needed a more efficient way to update SA for employee tuition waivers to insert the proper waiver Equation Variable depending on the eligibility of the bargaining unit.

HR deployed a revised Employee/Spousal Waiver workflow and we utilized the opportunity to enhance the functionality within SA.   

Needed revision to dynamic class search to search by catalog number.

Revised Dynamic Class Search for students.

Students with SSN issues were being included in process to remind applicants to complete FAFSA.

Updated process to exclude students who had already completed FAFSA.

Student Administration System doesn’t provide step by step guidance for students to follow when going through the steps required to accept financial aid.

Provided the framework that can be used by FA staff to create step by step guidance for students to follow when reviewing and taking action on financial aid offer and completing related steps.

Administrators

Not auto updating calculation flag for term when EV is added/updated.

Updating a field to flag for tuition calculation.

Financial Aid Staff

Changes needed to the logic called by the custom variable calculation button.

Changed logic called by custom variable calculation button.

Staff are not able to update Satisfactory Academic Progress compliance status for individual students so batch process must be run to perform any updates.

Gives staff ability to update Satisfactory Academic Progress compliance status on a case by case basis.

 

Audience

Issues / Features 

Description - Update / Fix

Audience

Issues / Features 

Description - Update / Fix

Students

Academic Program incorrect on View Classes page if had done program change.

Hide Academic program on View Classes page.

Added functionality to Manage Classes Tile.

Added Dynamic Class Search and View my classes to Manage Classes Tile.

Rec Center Staff

Rec Center requested additional data to be listed in the view.

Included the charge amount in the view.

Bursars Office Staff

Updating process to not email output.   

Distribution changed from Email to Web.

Financial Aid Staff

The process used to evaluate students’ Satisfactory Academic Progress(SAP) is a customization.

This implementation includes the setup and configuration necessary to utilize the delivered SAP evaluation process.

The process to update a student’s SSN based on the SSN provided on the FAFSA and validated by the Department of Education did not exclude cases where the SSN from the ISIR was already associated with a different student ID (emplid) in the Student Administration System.

The process will no longer update a student’s SSN if doing so would create a situation where the same SSN is associated with more than one emplid.  Those cases will  be resolved manually.

Bursars Office

Payment reversals for ECE students via third party, Dual Enroll, are not being reversed in batch in Student Admin System.

Updated program for DE file to get Payment ID for credits.

1098T box 5 uses Grants_Scholarship Tree in SA.  New eligible item types were not included in the tree.

New eligible item types for1098T box 5 were added to the Grants_Scholarship Tree in SA.

The Graduate School

Error in effective date logic.

Correction of effective date logic in automated assignment of graduate advisors to new matriculants.

UCHC Medical School 

Bad input data for WebAdmit Medical address fields.

Added an update to resolve bad input data for WebAdmit Medical address fields in the PDL process for UCHC.



Audience

Issues/Features

Description - Update/Fix

Audience

Issues/Features

Description - Update/Fix

Students  

Those with multiple careers were sometimes seeing their advisors for inactive career.

Corrected logic to display active career advisors to student’s 1st on the page.

Students who have no ITIN on file

Per Federal IRS regulations, UConn must solicit students for their ITIN. They can elect not to provide one.

Previously, this was a customization in SA to solicit students for their ITIN. This has been replaced using delivered functionality via activity guide.

Bursar staff receiving ECSI Disbursement File attached to the process confirmation

File output is attached to disbursement confirmation.

Changed the code to remove “csv” file extension.

Students and Delegates SA Self-Service

The display of the term fee bill needs to be hidden during the tuition calculation processes each term.

Security developed for SF Functional Lead to display or hide the fee bill view.

Bursar Office Cash Operations

Need to automate the payment file transfer process for Dual Enroll to UConn for ECE payments.

Renamed Dual Enroll payment file to automate file transfer process.

Students (with new daily charges on fee bill)

Students were receiving incorrect ECE charges in the daily new charge notification.

Bug found in process was corrected by developer.

Students (who do not have a valid SS# or ITIN in SA for 1098T processing)

IRS regulations require that UConn solicits students to provide their SS# or ITIN for 1098T processing.

Activity Guide developed in SA Self-Service that allows students with no valid SS# to update directly in SA self-service or select not to give SS# for 1098T purposes.

Faculty, staff, administrators and ECE high school affiliates

Inability to identify which high school an ECE student attends based on their student record data.

The ECE Student Attribute process reads the student’s high school location from their ECE application and inserts a student attribute that identifies the high school in their student record.

 

Audience

Issues/Features

Description - Update / Fix

Audience

Issues/Features

Description - Update / Fix

Student Advisors

Added Dynamic Class Search link to Advisee Student Center.

Added Dynamic Class Search link to Advisee Student Center.

ECE Students

Bug in application engine that runs daily at night to notify new charges to students.

Corrected bug in Daily Notification of Charges picking up ECE charges in error.

Students

Self - Service Refund Request needed Availability page.

Created page for SF Functional Team to make available and unavailable student on line self-service refund request.

UCHC Admissions

The PDL file parser process for UCHC admission applications for both dental and medical schools had to be updated with new configuration based on a change by WebAdmit. 

The PDL file parser process for UCHC admission applications for both dental and medical schools was updated with new configuration.

Administrators/Students

Due to the new Summer Sessions, we needed the ability to update summer session term fee due dates after the charge/due date has been posted. This update existed before but did not allow the changing of specific session due dates after they were posted.

Billing can update the due date for specific sessions as needed.

Administrators

Monthly balance statements were running for 3-4 hours for matriculated and 3-4 hours for NDEG/NO CR when run manually.

Indexes changed the run time down to approx. 45 min for matriculated students and approx 30 mins for NDEG/ NOCR.

Admissions

AP test scores were not downloading into production since 9.2 go live.

PGP key needed to be imported onto server for import and decryption to work. 

Users of Aurora/SA Interface

Prior to 9.2 we used Primary name in all interfaces/reports.

We have begun to convert these from Primary to Preferred name starting with the Aurora interface.

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