Updating Group in Everbridge

Follow the steps below in order to update a given group within Everbridge. Ensure that the CSV file that is to be process, adheres to the requirements outlined in in CSV File Format & Requirements document.

Who Can Do This?

Anyone who can do steps 1 - 7 below, can do this task!

Step	Directions
1	Login into Everbridge Using NetID/NetID Password login URL: Break-glass login URL:
2	From Dashboard, make a note of total records in Everbridge
3	Hover-over "Contacts" menu at the top and then click on "Groups" sub-menu item
4	Click on the Group Name from the left
5	Scroll to the bottom of the page and make a note of total records in the group
6	Hover-over "Contacts" menu at the top and then click on "Uploads" sub-menu item
7	Click "Upload to Portal"
8	Click "Upload Contacts" and locate the file to be processed
9	IMPORTANT: Select "Update" option and click on "Update to portal" button
10	Everbridge will show an alert box; click "OK"
11	Locate the record that was processed; it should be at the top. Click on the View icon
12	Verify: Loaded without error is >0 Loaded with error is 0 Not Loaded - critical error is 0
13	Go to Dashboard and make a note of total records in Everbridge
14	Repeat Steps 3 – 5
15	Notify customer; you may wish to communicate the stats the way I do. My email template is given below