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  1. If the AnyConnect client is currently open, close it.
  2. Navigate to the following folder in Windows Explorer - C:\ProgramData\Cisco\Cisco AnyConnect Secure Mobility Client\Profile

    Info

    The 'ProgramData' folder is hidden by default, you can copy the address above and paste it into Windows Explorer).


  3. Once there, delete any files that end in .XML.

  4. Once you've done that, re-open AnyConnect any type in 'anyconnect.uconn.edu/split', and click Connect.

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