Access/Security Issues
| Issue | Resolution |
|---|---|
| Why is my report showing Headers, but no data? | This is a KFS Access issue, and you may not have the proper access to that specific data within KFS. |
| What do I do if my report is giving me a message stating that there is “no data”? | This is a security access issue, and means that you do not have the proper access to that data. It could also mean, that the incorrect / invalid data was entered before running the report (i.e. account number typed incorrectly). Before requesting access, try to launch the report again, and reenter your information. |
| There are no reports showing at all in WebFOCUS? | This is due to the user not having WebFOCUS Access. Go to Technology Support Center to request access. |
With SECURITY REQUESTS it is good to use the “Employee Memberships Standard Report”, to compare security models with other coworkers that should have similar access.
Loading WebFOCUS
| Issue | Resolution |
|---|---|
| When I log in to WebFOCUS, the loading screen gets “stuck” and does not present the main WebFOCUS home page. | Sometimes the program gets “hung up” on the dialog. Simply use the browser refresh button to refresh the page allowing it to reload. |
Related Articles