Students, faculty, and staff who have used WebEx for meetings and have received notice that their account is going to be deactivated due to non-use can view the steps below to regain access.
The WebEx deactivation message
You will receive the following or similarly-worded and valid email message if you have not logged in to your WebEx account for 365 days. Note that this message will come from outside of UConn:
From: messenger@webex.com <messenger@webex.com> Message sent from a system outside of UConn. Hi Firstname Lastname, This is a courtesy reminder that your uconn-cmr.webex.com account will be deactivated in 1 day(s) because you have not signed in to the uconn-cmr.webex.com site recently. If you want to keep your account active, sign in to uconn-cmr.webex.com before 4/29/2020. If you have not signed in by that date, your account will be deactivated. For additional information, contact your administrator at (email addresses of all UConn WebEx administrators). Cisco Webex Team |
How to reactivate your WebEx account
There are two ways to reactivate your account:
- if still active, log in to webex.uconn.com before the date mentioned in the email to self-reactivate
- is already inactive, contact avt@uconn.edu to ask for reactivation of your WebEx account
Related Articles