Students, faculty, and staff who have used WebEx for meetings and have received notice that their account is going to be deactivated due to non-use can view the steps below to regain access.
The WebEx deactivation message
You will receive the following or similarly-worded and valid email message (actual client information has been replaced with examples) if you have not logged in to your WebEx account for 365 days. Also, note that our current Outlook configuration notifies when emails are sent from systems outside of UConn:
From: messenger@webex.com <messenger@webex.com>
Sent: Tuesday, April 28, 2020 2:16 AM
To: Lastname, Firstname <firstname.lastname@uconn.edu>
Subject: Your uconn-cmr.webex.com account will be deactivated on 4/29/2020
Message sent from a system outside of UConn.
Hi Firstname Lastname,
This is a courtesy reminder that your uconn-cmr.webex.com account will be deactivated in 1 day(s) because you have not signed in to the uconn-cmr.webex.com site recently.
If you want to keep your account active, sign in to uconn-cmr.webex.com before 4/29/2020. If you have not signed in by that date, your account will be deactivated. For additional information, contact your administrator at (email addresses of all UConn WebEx administrators).
Cisco Webex Team
How to reactivate your WebEx account
There are two ways to reactivate your account:
- if still active, log in to webex.uconn.com before the date mentioned in the email to self-reactivate
- is already inactive, contact avt@uconn.edu to ask for reactivation of your WebEx account
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