This article is for students, student workers, faculty, and staff at all UConn campuses who want to access a shared mailbox in Apple Mail on Mac. These instructions are not meant for Office 365 Web Access. This article applies to existing shared mailboxes. To create a new shared mailbox, contact the Technology Support Center.
Note
Students who are given access to a shared mailbox should log in using their work accounts, rather than their first.last@uconn.edu accounts. Work accounts will either be in the form of NetIDwork (abc12345work@uconn.edu) or student#### (student1234@ad.uconn.edu).
Accessing a Shared Mailbox in Apple Mail
- Open Apple Mail.
- Click Mail from the Menu bar.
- Select Add Account.
- Click the radio button for the Exchange option.
- Click Continue.
- Type the Name of the Shared Mailbox.
- Type the E-mail Address of the Shared mailbox.
- Type your NetID Password.
- Click Continue.
- Type a Description of the Mailbox (you can use its name here as well).
- Type firstname.lastname@uconn.edu
- Type your NetID Password.
- Type the Exchange servers address, “outlook.office365.com”
- Click Continue.
- At the account summary, click Continue.
- Select the options you wish to sync and click Done.
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