This guide aims to assist in the troubleshooting of the AnyConnect client on MacOSmacOS.
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Uninstalling AnyConnect on
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macOS
Use Finder to navigate to
...
the Applications
...
folder.
Locate and open the Cisco
...
folder.
Double-click
...
on Uninstall AnyConnect
...
to start the uninstall process.
Follow the instructions to uninstall the AnyConnect VPN program.
Manually Uninstalling AnyConnect
If you run into issues with AnyConnect and it cannot be uninstalled using the Application, follow these steps to manually start the uninstallation process.
Open Terminal (Applications > Utilities > Terminal).
Enter the following shell script at the Terminal.
Code Block language bash
...
sudo /opt/cisco/anyconnect/bin/vpn_uninstall.shYou will be prompted for your password. Once you enter it, follow the steps to complete the uninstallation.
| Note | |
|---|---|
| Loss of Connectivity | While AnyConnect is being uninstalled, your Mac may lose internet connectivity briefly. It should regain connectivity once the installation completes. |
Cisco AnyConnect States
...
It Is Already Installed
If you attempt to install AnyConnect and but it says it 's is already installed , and the previous guides do not work for uninstallation, please follow these steps.:
Open Terminal (Applications > Utilities > Terminal).
Enter the following shell script at the Terminal.
Code Block language bash
...
pkgutil --pkgs | grep ciscoYou should see the following entry in your Terminal.
Code Block language bash
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com.cisco.pkg.anyconnect.vpnEnter the following command to forget the AnyConnect package.
Code Block language bash
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...
sudo pkgutil --forget com.cisco.pkg.anyconnect.vpnYou should receive the following message.
Code Block language bash
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Forgot package 'com.cisco.pkg.anyconnect.vpn' on '/'You can now proceed to install Cisco AnyConnect.
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