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titleWhat is UPrint?

UConn's UPrint Program, administered by Information Technology Services (ITS), offers printing solutions for departments through an external partner. This program analyzes document output devices such as copiers, printers, and fax machines to reduce costs, boost efficiency, and promote sustainability.

All service, maintenance, and supply needs are covered for vendor-owned and managed equipment within the program. Departments are primarily billed for placed devices through a document output fee structure which varies based on your department’s needs.

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titleHow will the vendor know when I need toner or service? Who do I contact for supplies?

Supply levels will automatically be monitored through software administered by the contracted vendor(s) and shipped when needed. Many service needs will also be monitored through this software. Users can also contact uprint@uconn.edu with questions.

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titleMy department is not yet a part of the UPrint Program, and my current equipment needs servicing. Who do I contact?

As certain devices can be serviced by the contracted vendor(s), please contact uprint@uconn.edu to discuss your specific needs.

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titleAfter joining the UPrint Program, who do I contact with questions regarding supplies, service, or any other UPrint-related needs?

Please contact uprint@uconn.edu to discuss your specific needs.

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