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If you already have Duo set up on your mobile device but did not install the app, you can return to the Device Management Portal and activate the app on a mobile phone already enrolled in the Duo service. You should go through this process before you travel and/or switch your phone number.
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Go to netid.uconn.edu/tools/duo/ and log in with your NetID and NetID password.
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Click Manage Devices. You’ll need to authenticate with Duo to gain access.
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By the phone number associated with your enrolled device, click Device Options.
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Click Activate Duo Mobile.
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Select the type of phone you have (cannot select Other).
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Follow the prompts to download the Duo Mobile app.
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Activate Duo Mobile for your phone. Either scan the on-screen QR code (point the camera on your phone at your screen) or have an activation link emailed to you. Click Continue once you complete either activation option.
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For additional information and tips for international numbers, see the Frequently Asked Questions about the Duo Enrollment.
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