This article covers how to add, edit and unlink links in KB pages. You can add, edit, and rename links in Knowledge Base articles to effectively direct readers to other Knowledge Base articles, additional support, login portals, helpful contact information, and more.
Linking to Other Confluence Articles
Topics may come up while writing that are not familiar to the user. If you find that you mention a topic that may need further clarification and we have an article in our KB that clarifies that topic, please link that article to the page; embed the link in the text that you are writing (e.g., "When you are Changing Your NetID Password, please follow the password guidelines"). You may need to change the way the link displays so that it syntactically fits with your writing (e.g., "You must have Password Recovery Options set up in order to reset a forgotten password.").
To insert these links to your article,
Click on the link icon in the toolbar at the top of the edit window.
Click Search.
Enter the name of the article that you want to link.
At the bottom of that window, you can change how the link appears in your article by altering the link text.
Click Insert.
Avoid using phrases such as "Click Here," "Read More," or "Learn More" as the sole link text. These phrases do not provide any context for users with assistive technology, such as a screen reader user.
Linking to Websites Outside of Confluence
To link to a page outside of Confluence, like http://netid.uconn.edu , insert the link without the "http://" by altering the link text.
Use the actual link if the link is small, like http://email.uconn.edu . For longer links, change the link text so that it takes up less space on the article and provides context for assistive technology users.
To insert these links to your article,
Click on the link icon in the toolbar at the top of the edit window.
Click Web Link.
Enter or copy and paste the link into the Address field.
If needed, you can change how the link appears in your article by altering the link text.
Click Insert.
\uD83D\uDCD8 Inserting a Link
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