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With the two-factor authentication (2FA) service, faculty, staff, and student employees will be prompted to verify their identity on a second factor that they designate. Depending on the device chosen, they may also select the type of prompt or authentication method they wish to receive. This article covers the types of devices that may be used for this service and the notification options.

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titleFaculty and Staff

Device

Authentication notification options

Platforms supported

Mobile Phones (Smartphones)

Duo Mobile app push notification

Duo Mobile app passcode

SMS text message

Phone call

iOS

Android

Mobile Phones (Basic Cell Phones)

SMS text message

Phone call

Mobile phones with SMS text messaging capability

Tablets

Duo Mobile app push notification

Dub Mobile app passcode

iOS

Android

Landlines

Phone call

All

Hardware Tokens

Passcode

Hardware tokens are small devices that generate passcodes that verify your identity in place of a phone. A hardware token can be purchased by your department. More information available here: Purchasing and Registering a Hardware Token for the 2FA Service.

Available Authentication Methods 

Duo Mobile App

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: Duo Push (recommended)

Receive a push notification on your device. Tap Approve to authenticate. Internet or cellular access is required to use this method.

Available for smartphones and tablets.

Duo Mobile App

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: Passcode

Go into your Duo Mobile app and tap on the account you are trying to access to get your code. Enter the code into the Duo authentication prompt. The app runs on your device so you do not need cellular or internet access to authenticate.

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Available for smartphones, mobile phones, and landlines

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If you select to receive push notifications from the Duo Mobile app (called Duo Push), you will receive this authentication prompt on your phone. Tap Approve to gain secure access to the application.

Info

For more information about 2FA and Duo, visit guide.duo.com.

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