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UConn-provided computers are typically pre-configured to connect to the appropriate on-campus printer in the user's department. However, there may be times when you need to help the user connect to the printer manually. The steps below outline the process for finding the appropriate printer on the network and connecting the machine to it.

If you are working remotely, make sure you are connected to the campus with Microsoft Direct Access or the UConn VPN before proceeding.

In Windows 10

  1. In the Windows Search box, search for Control Panel, and open the Control Panel App.
  2. In the Control Panel App, in the top right corner, enter "printer" in the search box and select the link for Advanced Printer Setup.
    control panel items
  3. Click The printer that I want isn't listed. You can add the printer using the share name.

    Add printer by share name

    Select the radio button for Select a shared printer by name and type in the \\print server name\printer name. Then click Next (ex. \\print.svr.uconn.edu\DS-FoodCourt-Printer).

  4. The printer should then install with the correct driver.

  5. If asked to name the Printer, leave the default.
  6. If asked whether you want to share the printer, select Do not share this printer.

In MacOS

  1. Go to the printer settings (Apple Logo in top left corner > System Preferences > Printers & Scanners).
  2. Click Plus (+) to add a printer.
  3. In the Add Printer window, navigate to the IP tab (the middle globe icon). 
  4. Enter the Hostname or IP address of the printer.
  5. If using a Xerox printer/copier, select Line Printer Daemon - LPD from the Protocol dropdown.

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