Installing Pulse Secure on macOS / OS X

ITS retired Pulse Secure on November 16th, 2022, it has been replaced by Cisco AnyConnect 

Students, faculty, and staff can install the Pulse Secure VPN client on Mac OS X 10.13 or macOS 10.14 and higher.

Those who upgrade their Mac to OS version 12 must install the latest client available at Pulse Secure Desktop.

If you need assistance or if you are not running MacOS 10.13 or higher, submit a support ticket to the Technology Support Center.

Configuring the Pulse Secure VPN Client (After Installation)

  1. Open the Pulse Secure client, which should be shown at the top right corner of the screen.

    Pulse secure icon.
  2. Create a new connection using the + in the bottom left corner.

    New connection icon.
  3. Enter the following info:

    • Connection name of your choosing.

    • The server URL: vpn.uconn.edu.

  4. Click Add.

  5. Close the client.

  6. To start the VPN session, go back to the Pulse Secure client in the top right corner of the screen.

    1. Select the connection you created. 

    2. Select Connect.

  7. When prompted for a username and password, enter your NetID and NetID password.

  8. When attempting to connect, you may receive the following prompt. Select Open Security Preferences.

  9. Select the lock in the bottom-left. Once unlocked, select Allow.

  10. Once you receive this prompt, select Allow. After this, you should be all set to connect via Pulse Secure.

If the “Filter Network Content” prompt does not appear,

  1. Quit the Pulse Secure app.

  2. Navigate to the Apple menu > System Preferences > Network.

  3. Select Pulse Secure in the left-hand menu and click the minus button ( - ) to remove it.

  4. Open the Pulse Secure app and connect to the VPN.

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