Stamford ITS Lab Software Requirements

Stamford ITS uses Intune to mange our computers in the labs without a fixed administrator account. As a result, all software must have support for silent install to be pushed out over Intune. Additionally, all software must function if accessed by non-administrators. Additionally, since a package must be made, 2 weeks notice prior to the need for software is critical to ensure that software can be installed and issues can be properly communicated.

• Ticket must be submitted 2 weeks prior to need

  • To ensure research on how to create silent install package

  • Time to communicate

  • Time to involve other departments (if necessary)

  • Testing

  • Time to come up with another solution if it can’t be done

• Vendor support for silent install

  • Install

  • Uninstall

  • Documented detection method

• Security

  • Code signed

  • Pass all malware and security checks

  • Does not flag as critically vulnerable

• Licensed

  • Free software may be requested

  • Licensed software license info must be provided at the time of the request as package creation can not happen without

• Functionality

  • Must not interfere with other software

  • Must not be responsible for system crashing