The following can be attempted after your supervisor has sponsored your NETID work account.
Check student UConn inbox for an email from ITS Helpdesk with steps to activate account.
If no such email exists, follow these steps (Note: When following these steps ensure you are using your work NetID, not your student NetID)
If there is an error, such as “There was a problem activating your NetID, either it was previously activated or there is a problem with your account”, then follow these steps.
- Navigate to the Tech Support Center and use the online chat feature in the bottom right of the screen, or call the UConn help center at 860-486-4357 to explain the situation
- Follow the instructions provided by the Help center
Once the NetIDwork account is activated, you may change the password to something you will remember on the NetID Website under “Reset password”.
Additionally, to get into NetIDwork email, navigate to the University Email Page and select the Office 365 login. Login with your NetIDwork@uconn.edu as your email, and your NetIDwork password as the password. Once in, Microsoft Office apps will be available to use such as Outlook, PowerPoint, Word.
Accessing NETID Work Shared Resources
Accessing a shared mailbox or calendar: https://uconn.atlassian.net/wiki/display/IKB/Shared+Resources
Accessing the Q drive or other Enterprise File Services Drive:
https://uconn.atlassian.net/wiki/display/IKB/Enterprise+File+Services
Requesting help with accessing anything – web form to create a ticket to Stamford. Be sure to include your hours of availability.
https://s.uconn.edu/stamfordits
Be sure to use your NETID work account for all work-related purposes to comply with University policy and ensure your rights to privacy for your student NETID.