Note:
First and foremost, we needed to prove-out the solution we were going to apply; refer to the chosen /wiki/spaces/~rjb03001/pages/25009258668 page for details on that
Steps for Completing the FO Role Task
- Create a new group labeled "FO COVID-19 Notification Team" in Everbridge
- Backup Everbridge user base
Run the curated FO CSV file in Everbridge, using the UI as Organization Admin role
VERIFY/CONFIRM:
That the selected CSV file is being used as the Update option!
- Export Everbridge user base
- In the exported CSV file, confirm:
- The count from Step 2 is the same as the count from Step 4
- Filter by "Groups" column; confirm it results in 467 affected record (1 more record is because I am including my own record as part of this group)
- If either 5.a. or 5.b. fails, REVERT by uploading the CSV file from Step 2.
- If either 5.a. or 5.b. fails, REVERT by uploading the CSV file from Step 2.
- The count from Step 2 is the same as the count from Step 4
- Assign the group that was created in Step 1 to the new FO role
- Login using Break-Glass, and confirm access
- Notify Team on completion
It actually worked out for the best that PoC 2 was the final approach to addressing this task.
Why? Because now the new FO role has a group within Everbridge (under the Contacts tab) where they can further segment the records (i.e. get real granular as needed)